The other day I shared my unexpected happy surprise with the flavour and texture of gyoza at Joey’s Seafood. While writing that post, I also happened to be looking at my news feed – and saw that another popular seafood chain is totally re-vamping their menu in order to focus more on seafood… to get their customers back and increase dwindling sales. The thought is that people are opting not to visit Red Lobster because they no longer seem to specialize in the seafood people used to go there for. News reports also indicated that they’ll also be reducing the discounted prices for BOGO meals, and plating their meals differently moving forward with these changes…
My last experience with Red Lobster wasn’t a good one. In fact, it turned me and my companion off returning. Was it the plating? No. Was it whether or not the food was on top of the rice or beside the rice? No. Was it the cost of the meal – nope.. not that either.
It was the service, and the food. Both weren’t great. There weren’t enough servers/staff, and the food came out cold, overcooked, and underwhelming.
Other than the biscuits – the biscuits were still great.. but who goes to Red Lobster just for the free biscuits?
It kind of reminds me of another restaurant – where they keep tweaking things, changing menus, changing the decor.. but at the end of the day, I don’t go because 3/4 meals I’ve had there have been bad. (Oh, and in one of those menu changes, they took off the 1/4 that was ok…)
So what do you think?
Have you been to Red Lobster recently? Will a more seafood-heavy menu bring you back if not? (or are you just going back for those biscuits?)
Want to read more about these changes? Check out this article on WTVR.